Privacy Policy

Herbs House Merchandise (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using HerbsMerch.com.

Information We Collect

When you place an order, create an account, or contact us through our website, we may collect:

  • Name
  • Email address
  • Billing address
  • Order information
  • Account information
  • Any information voluntarily submitted through contact forms

Payment information is processed securely through our payment providers and is not stored directly on our website.

How We Use Your Information

We use your information to:

  • Process and manage orders
  • Communicate about purchases and pickups
  • Respond to customer inquiries
  • Improve our website and customer experience
  • Comply with legal obligations

If you choose to receive marketing communications, we may occasionally send information about new products, promotions, or store updates.

Sharing Information

We do not sell or rent your personal information.
Information may be shared with trusted service providers when necessary to operate our business, including:

  • Payment processors such as Stripe and PayPal
  • Website hosting providers
  • Email and marketing service providers
  • Analytics providers

These providers only receive information necessary to perform their services.

Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.

These technologies may collect information such as:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site

You may disable cookies through your browser settings, though some website features may not function properly.

Account Information

Customers with website accounts may review or update their account information at any time through the My Account section of the website.

Data Security

We use reasonable security measures to protect personal information from unauthorized access, disclosure, or misuse.
While no internet transmission can be guaranteed completely secure, we take appropriate steps to safeguard customer information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements.
Questions regarding your personal information may be submitted through our Contact Herbs Merch page.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

For questions regarding this Privacy Policy, please contact us through the Contact Herbs Merch page.
Thank you for supporting Herbs House Merchandise.

Last Updated: June 2026